Privacy Policy - Dilaxco

The purpose of this Privacy Policy is to inform you what information we collect from you, how we use your information, and the choices that you have regarding our use of your information. This Privacy Policy applies to information we collect about you in our stores, through our websites and mobile applications, and anywhere else we interact with you. By using any of our websites, or mobile applications, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.

Dilaxco supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s Privacy Promise to American Consumers. We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers’ requests not to share their contact information with other marketers; and (3) honor customers’ requests not to receive mail, telephone, or other solicitations from Dilaxco.

How We Collect Your Information

Contact Information: your first and last name, postal address, email address, and phone number;
Other identifying information: IP address, social media user names, passwords, and other security information for authentication and access;
Financial Information: credit card, debit card and bank account information;
Geolocation data;
Internet or other electronic activity: your browsing and click history, including information about how you navigate within our services and which elements of our services you use the most;
Commercial information: products purchased or viewed on our website;
Audio and visual information: your videos photos; and
Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior, and attitude.

How We Use Your Information

We use your contact information, financial information, and commercial information to:

Receive, process, confirm, send, and track your order, subscription, or registration;
Communicate with you about your order, subscription, or registration;
Process any subscription or registration you make to one of our services; and
Maintain your “Gift List” through your registry;
Inform you of our new products, services, and offers;
Provide you with targeted advertising;
Run contests, promotions, and sweepstakes;
Provide you with our loyalty program including earning points and awarding and redeeming certificates;
Provide and maintain functionality on our website, including our live chat or customer review features;

How We Share Your Information

Our Service Providers: We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Our Select Partners: From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
Corporate Transactions: We may share personal information with parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.
Law Enforcement and Courts: In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Dilaxco or to others. We may also disclose your contact information when we believe the law or legal process requires it.

How We Protect Your Information

We are dedicated to the security of your personal information, and we take commercially reasonable precautions to maintain that protection. We use physical, electronic and managerial processes and procedures to attempt to protect the personal information we collect on and offline. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Services; any transmission is at your own risk.

We do not store your full bank data or credit card information on our servers. All bank data and credit card information is processed by our outside financial services provider, Adyen, and all transmissions or transfers of such financial data shall be done only with SSL Secure Lock data security protection.

How We Use Cookies

Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser which allows us to remember you when you come back to our websites and provide you with personalized experiences and advertisements. We use different types of cookies on our websites, which may include strictly necessary cookies, performance cookies, functional cookies, and targeting cookies.

You can edit your preferences by accessing the “Manage Cookies” or “Do Not Sell or Share My Personal Information / Target Ads” link at the bottom of each of our Brand websites or by editing your browser settings. When editing your cookie preferences, please note that your settings only apply to the browser you use to submit your opt-out request, so if you use multiple browsers or devices, you must opt out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.

Our websites are not designed to respond to “do not track” signals from browsers.

Third-Party Service Providers

In our commitment to providing you with excellent service, we occasionally collaborate with third-party service providers to support various aspects of our business operations. These service providers may require access to your personal information, albeit solely to the extent necessary for them to carry out their assigned tasks on our behalf. Rest assured, we hold our third-party partners to the highest standards of confidentiality and security regarding your information. Their obligation includes safeguarding your data with the utmost care and ensuring its privacy is upheld at all times.

Your Information Choices and Control

Dilaxco respects your need to access and control your Personal Information, so we give you certain choices that you may exercise, including:

You may correct, update, and delete your account.
You may change your choices for subscriptions, newsletters, and alerts.
You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you.
You may request access to the Personal Information we hold about you and that we amend or delete it. Please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but residual copies may remain in our Site’s backup systems due to the nature of those systems’ operations.
We may also retain your information for fraud or similar purposes.

You can exercise these controls and choose to opt in or out of services and communications through the website or following the instructions directly provided in the communications we send you. Please email support@dilaxco.com if you need assistance.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or comments about this Privacy Policy or if you would like to exercise your rights, you can contact us by submitting a request by emailing us at support@dilaxco.com.